Railway Helpline – Customer Care
139 IRCTC
Kindly note the Menu of Helpline Number 139
Press 1 for Security & Medical assistance
Press 2 for Enquiry
Sub Menu: information regarding PNR status, arrival/departure of the train, accommodation, fare enquiry, ticket booking, ticket cancellation, wake up alarm facility/destination alert, wheel chair booking, meal booking
Press 3 for Catering complaints
Press 4 for General complaints
Press 5 for Vigilance related complaints
Press 6 for Queries during accident
Press 9 for Status of complaints
Press * for talking to Call Centre Executive