UTS App Ticket Booking – UTS App Details
Benefits of UTS App
Ministry of Railways rolls out All-India Unreserved Mobile Ticketing facility (UTS on Mobile)
The facility of booking unreserved tickets, including season tickets and also platform tickets is available through the ‘UTSONMOBILE’ app available for Android, IOS and Windows phones. Booking of unreserved tickets on all non-suburban sections across all Zonal Railways has been made available from 1st November to enable seamless booking of unreserved tickets all over Indian Railways
Ministry of Railways has introduced Unreserved Mobile Ticketing with a view to promote three C’s- Cashless transactions (Digital payment), Contact less ticketing (no need to physically visit the point of sale) and Customer convenience and experience. As a big leap, booking of unreserved tickets on all non-suburban sections across all Zonal Railways has been made available from 1st November to enable seamless booking of unreserved tickets all over Indian Railways which will obviate the need for passengers to wait in queues for purchasing the tickets.
A pilot project for booking of unreserved tickets through mobile phone was commenced in December, 2014 on select stations on Central Railway to provide customers the convenience of booking of unreserved tickets without having to stand in queues.
Gradually, unreserved Mobile ticketing was extended to all suburban sections in metropolitan cities of Chennai, Delhi, Kolkata and Secunderabad between 2015 and 2017 along with the facility of paperless ticketing. The facility of booking unreserved tickets, including season tickets and also platform tickets is available through the ‘UTSONMOBILE’ app available for Android, IOS and Windows phones.
The process of ticket booking involves downloading the application and registration by furnishing the requisite details. After successful registration, the user is given user-ID and password through which the user can log-in and book ticket through this application within the ticketing area and outside the Geo-fenced area (geofenced area is station premises and train route within which ticket cannot be booked. Ticketing area is outside the geofenced area as defined in the application). Initially, the payment could be made only through R-Wallet. Subsequently, the facility of making payment through all types of digital modes i.e. debit card, credit card, net-banking, UPI and other e-wallets has been introduced through payment aggregators viz. Paytm, Mobikwik and Freecharge, in line with Government’s directives to promote all digital modes of payments. The daily average number of passengers booking tickets through this app has increased from approximately 5400 in year 2015 to 4.70 lakh in October, 2018.
The UTSONMOBILE was also introduced on Non-Suburban sections in 2015 initially on Delhi-Palwal section of Northern Railway which was subsequently extended to other non-suburban sections of Northern, South Central, Southern, South Western, East Coast, South East Central and South Eastern Railways.
Benefits of the App:
- Mobile Ticketing shall promote 3C’s- Cashless transactions, Contact less ticketing and Customer convenience.
- Seamless booking of unreserved tickets all over Indian Railways.
- Obviate the need for passengers to wait in queues for purchasing the tickets and enhance the experience for booking unreserved tickets – journey, season tickets, platform tickets.
- Environment friendly.
About the App
- ‘UTSONMOBILE’ application available for Android, IOS, Windows phones. Can be downloaded from Google play or window store.
- Application ‘in house’ developed by Indian Railway- CRIS.
Patronization of the App:
App has 4 Star rating at Google play store.
- Increase in Number of tickets sold: approximately 1900/day in 2015 to 83,000/day in October, 2018.
- Increase in number of passengers: approximately 5400/day in 2015 to in 4.70 lakh/day in October, 2018.
Source: PIB
UTS Full Form In India
UTS Full Form In Indian Railway
UTS full form is Unreserved Ticketing System
Some of the Salient Features of UTS App:
- Easy to download from Google Play Store, iOS or Windows app store free of cost.
- All unreserved and season tickets can be booked.
- Simplified App with ‘Quick booking’ option.
- Options for both paperless and paper ticket (through ATVM or booking window) available.
- Dedicated Customer Care no.138.
- Ticket payments can be easily made through inbuilt “R-Wallet” or through Paytm, Mobikwik, and Free charge.
- “R-Wallet” can be easily recharged from all non suburban UTS booking windows as well as online on website www.utsonmobile.indianrail.gov.in through any Debit card, Net Banking and UPI mode.
WESTERN RAILWAY RECORDS 175% GROWTH IN THE SALE OF TICKETS THROUGH UTS MOBILE APP
W. Rly promotes “UTS Mobile App” as a smarter option to buy tickets effortlessly and thereby provides an impetus to Digital India initiative
WESTERN RAILWAY RECORDS 175% GROWTH IN THE SALE OF TICKETS THROUGH UTS MOBILE APP
Total earnings of Rs.5925 lakhs garnered for the period April-Nov 2019, thereby registering an increase of 180% as compared to the corresponding period in the last financial year.
Western Railway has made UTS on mobile app available for non suburban as well as suburban stations. This mode of ticketing has become a hit amongst the rail passengers with more & more people switching to Mobile App which is reflected in the impressive comparative figures. The total tickets sold through Mobile App has massively increased from 34 lakh during the period from April – Nov in the financial year 2018 – 19 to 93.8 lakh during the same period in the financial year 2019-20. It is worth mentioning that 626.50 lakh passengers were booked through UTS Mobile App during the current financial year for the period from April – Nov which is 184% more than the corresponding period last year and has resulted in total earnings of Rs.5925 lakhs, which is also an increase of 180% as compared to last year.
According to a press release issued by Shri Ravinder Bhakar – Chief Public Relations Officer of Western Railway, the main objective of introducing UTS Mobile App is to encourage digital ticketing mode, to promote self ticketing and to ensure that passengers can buy tickets without facing the ordeal of queues. Western Railway exhorts its valuable commuters to patronize the use of UTS Mobile Ticketing App to avail the enhanced benefits attached with their use. Western Railway has taken various steps to popularize the use of modern ticketing modes and will continue to achieve this important object. In this regard, various promotional campaigns are being organized at important railway stations by Western Railway.
uts mobile ticketing
UNRESERVED MOBILE TICKETING SERVICES
An Un-Reserved Ticket through Mobile Application (UTS app) has been started from 27 Dec, 2014 from Mumbai Suburban area. This app is available free of cost for Android & Windows mobile phones.
Currently, the application is enabled in the Chennai and Mumbai suburban section. There are two modes of taking mobile journey tickets.
1. Paper Ticket: The passenger can book ticket through the mobile app. On booking of ticket, he/she will get Booking ID along with other ticket details and take print out at the Automatic Ticket Vending Machine (ATVM) using the booking ID. This mode of ticket is enabled in Mumbai suburban area except Churchgate to Dahanu Road section of Mumbai suburban of Western Railway.
2. Paperless Ticket: The passenger can book paperless ticket through mobile application and ticket will be delivered in the mobile application itself. The passenger can travel without taking hardcopy of the ticket. This mode of ticket is enabled in Chennai suburban area and Churchgate to Dahanu Road section of Mumbai suburban of Western Railway. In order to have paperless ticket, the Smartphone should be GPS enabled.
For detail, please visit website https://www.utsonmobile.indianrail.gov.in
Also check here for:
Paper ticket help document for Windows Application
paperless ticket help document for Android Application
Paperless ticket help document for Windows Application
UTS App guidance on usage
ON LINE UTS APP TO BE INTRODUCED ON NON SUBURBAN STATIONS W.E.F 17TH SEPTEMBER 2018
Western Railway is geared to release the UTS on mobile app for non suburban stations w.e.f 17thSept 2018. Mobile ticketing is already available on WR’s suburban station. Recently, an awareness drive was also conducted at 17 important suburban stations to educate and convince passengers to switch over to non cash ticketing through mobile ticketing. The Customer care utility has been installed and working at all Divisions and the trained staff will be available on helpline number 138 to attend and resolve the passengers problems.
According to a press release issued by Shri Ravinder Bhakar – Chief Public Relations Officer of Western Railway, the main objective of introducing on line UTS app is to encourage digital ticketing mode. In order to promote mobile ticketing, an additional bonus incentive of 5% will be given for every recharge of R Wallet. All 6 divisions of WR will have the facility of online UTS App available. W.Rly exhorts its valuable commuters to patronize the use of UTS Mobile Ticketing App and avail the enhanced benefits attached with their use.
Some of the Salient Features of UTS App:
1. Easy to download from Google Play Store, i-OS or Windows app store free of cost.
2. All unreserved and season tickets can be booked.
3. Simplified App with ‘Quick booking’ option.
4. QR code scan option for booking tickets in station premises (QR code sticker available at all entry points )
5. Options for both paperless and paper ticket (through ATVM or booking window) available.
6. Dedicated Customer Care on no.138.
7. Ticket payments can be easily made through inbuilt “R-Wallet” or through Paytm, Mobikwik, Free charge.
8. “R-Wallet” can be easily recharged from all suburban UTS booking windows as well as online on website www.utsonmobile.indianrail.gov.in through any Debit card, Net Banking and UPI mode.
9. 5% extra travel value on every recharge in R-wallet.
Source: wr.indianrailways.gov.in