New Rate and New Menu of catering services on Rajdhani Express,Shatabdi Express and Duronto Express
Revision in Menu and Traiff of catering services on Rajdhani/Shatabdi/Duronto and Standard Meals on Indian Railways
Menu for Rajdhani Express,Shatabdi Express and Duronto Express
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
New Delhi, Dated 14-11-2019
The General Manager
All Indian Railways.
The Chairman and Managing Director,
IRCTC, Statesman Building,
Barakhambha Road, New Delhi.
(Commercial Circular No.60 of 2019)
Sub: Revision in Menu and Tariff of catering services on Rajdhani/Shatabdi/Duronto and Standard Meals on Indian Railways.
Ref:- (i) Commercial Circular No. 32 of 2014
(ii) Commercial Circular No. 10 of 2019
(iii) Commercial Circular No.78 of 2012
A review of menu and tariff of pre-paid Rajdhani/Shatabdi/Duronto trains and standard meals/food items that are provided to passengers of Mail/Express trains on payment basis, has been done taking into consideration the requests received from (RCTC and the recommendations of the Menu & Tariff Committee set up by the Board. Based on the above, the Competent Authority have decided the following:-
1. Instructions for Rajdhani/Shatabdi/Duronto Trains:-
1.1 The revised menu for Rajdhani/Duronto/Shatabdi trains shall be as per the enclosed Annexure- A (Pg. 1 to 7). Thus, the delegation given to IRCTC vide Commercial Circular No. 10 of 2019 for deciding the menu of catering services on Rajdhani/Shatabdi/Duronto trains shall stand withdrawn from the date of notification of this circular.
1.2 The revised service-wise tariff for Rajdhani/Shatabdi/Duronto Express trains are as under:-
|Type of service||Catering charges to be disbursed to the IRCTC (Exclusive of GST). ( In Rs.)||Catering charges to be included in fare (Inclusive of GST) (In Rs.)|
|SL (Duronto Trains)|
1.3 Optional Catering services shall be provided to passengers of Rajdhani/Shatabdi/Duronto and other similar trains, as notified vide Board’s letter no. 2015/TG-III/631/4 dated 14/08/2019 and other instructions issued by Board from time to time.
1.4 All other instructions issued vide Commercial Circular No. 32/2014 and related instructions regarding implementation of menu and tariff of catering services on Rajdhani/Shatabdi/Duronto trains shall remain unchanged.
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1.5 The revised menu & tariff for pre-paid Rajdhani/Shatabdi/Duronto Trains above shall be made applicable after a period of 15 days for train-wise calculation and feeding of catering charges in the system plus ARP of 120 days from the date of issue of this circular.
2. Menu and Tariff of standard food items for Mail/Express Trains:-
The revised menu of standard breakfast and standard meals shall be as per the enclosed Annexure-B (Pg. 8 to 10). Further, it has been decided to introduce Chicken Curry as an option in standard non-veg. meal in addition to the existing standard non-veg meal with egg curry and standard veg. meal. As such, there shall be three category of standard meals viz., Standard Vegetarian Meal, Standard Non-Vegetarian Meal (with 2 Eggs curry) and Standard Non- Vegetarian Meal (with Chicken Curry) against the existing two. Non-availability of any of the above standard meal items on Mail/Express trains shall be treated as deficiency in service.
The revised tariff of standard meals is as under
|Item||Tariff in Rs. (Inclusive of applicable GST)|
|Standard Meal Veg.||80/-|
|Standard Meal Non-veg. (with Egg Curry)||90/-|
|Standard Meal Non-veg. (with Chicken Curry)||130/-|
2.3 It has been decided to offer Biryani as a standard meal variety in view of its popularity. The tariff and weight of Biryani shall be as under :-
|Tariff for Biryani (Figures in Rs.)|
|Menu||Weight in Gms||Tariff in Rs. (Inclusive of GST)|
2.4 It has also been decided to introduce ‘Snack Meal’ with regional items/cuisine/flavour’ as a meal variety. The ‘Snack Meal’ shall be of 350 grams portion and shall be made available at the tariff of Rs. 50/- (inclusive of GST). The menu and accompaniments/side dishes (like raita/pickle/salad/papad, if any) of the ‘Snack Meal’ shall be decided and notified by 1RCTC.
2.5 For the newly introduced standard items, IRCTC shall decide the components of the menu of the standard meals (items) within the above fixed notified tariff. IRCTC shall be accountable for providing the newly introduced menu options in a way that the quantity and quality are commensurate with the tariff and no undue benefit is passed on to the service provider.
2.6 No a-la-carte meals shall be permitted for sale on Mail/Express trains. However, a-la-carte snacks items like samosa, pakoda, etc. may continue.
2.7 For passengers of Mail/Express trains, the present cost of Janta Meal (consisting of 7 Pooris-175 g, Dry Aloo Curry- 150g. with pickle) i.e. Rs. 20/- shall remain unchanged and IRCTC shall also continue to make available Janta Meal for sale on trains.
2.8 All other extant instructions regarding implementation of menu and tariff of catering services on Mail/Express trains will remain unchanged.
3. In order to bring quantifiable improvement in the quality of catering services on IR, IRCTC shall put in place foolproof systems and appropriate operational/contracting models to ensure that the tariff increase results in visible improvements in quality and hygiene of food, reduction in complaints and does not give any undue benefit to the service provider. IRCTC shall be accountable for ensuring improvement in quality of food and reducing complaints in catering services.
This issues with the concurrence of Finance Directorate of Ministry of Railway.
Director (Tourism and Catering)
Source : http://www.indianrailways.gov.in/